frequently asked questions
Q: How do I schedule a service?
A: Customers can call or visit our website to request a service. We'll collect the vehicle information, requested service, location, and preferred appointment time.
Q: What information do I need to provide when requesting service?
A: Please Provide
Year, make, and model
Vehicle trim if known
Requested service
Your location
Preferred appointment date and time
Q: Do you provide parts?
A: Yes, price may vary by vehicle.
Q: Are your prices the same for every vehicle?
A: No starting prices may vary depending on the vehicle, parts required, labor involved, and service location. The final price should be confirmed before work begins.
Q: Do you require a deposit?
A: Yes, there is a $50 deposit to get your appointment confirmed. For same-day services, the $50 deposit is required before any technician can head your way. The deposit gets applied to any repairs completed.
Q: If I cancel my appointment will I lose my deposit?
A: Yes, if parts for your vehicle have been bought or you cancel within the 48 hr window
Q: Do you perform same-day services?
A: Yes, we can the availability of urgent service depends on the type of service and technician availability.
Q: Can you diagnose my vehicle?
A: We can discuss the symptoms you're experiencing and determine whether the requested service is something we can handle. If a full diagnostic is required, the customer should be informed that additional diagnostic services may be necessary.
Q: Do you guarantee same-day service?
A: Same-day service may be available depending on scheduling, location, parts availability, and technician availability.
Q:What areas do you service?
A: Top League Motors primarily serves Central Florida. Exact service availability depends on the customer's location and the requested service.
Q: Do you offer window tinting?
A: Yes. Top League Motors offers mobile window tinting. Pricing depends on the vehicle and tint service requested.
Q: What if I don't know exactly what service my vehicle needs?
A: That's okay. The agent can collect information about the vehicle and the customers symptoms and help determine what type of service may be appropriate.
Q: What happens if the technician discovers additional problems?
A: The technician will communicate any additional issues found. Additional work should not be performed without the customer's approval.
Q: What if I need to cancel or reschedule?
A: Customers should contact Top League Motors as soon as possible.. Cancellation and rescheduling policies may apply depending on the appointment and whether parts have already been purchased.
